Yes, it’s true, we really don’t charge to deliver and professionally install your new safe.
It doesn’t matter about flights of stairs as our installers are quite used to them.
There really is nothing else to pay, just the price of the safe.
Free Standard Installation is bolting your safe to a masonry wall or concrete floor and is completely free.
Non Standard installation is where additional works are required such as base reinforcement or removal of skirting boards etc.
MAKING YOUR INSTALLATION APPOINTMENT When you have selected the safe of your choice simply click on the ‘Buy Now’ button and complete your purchase. We will then get in touch to make a convenient appointment for our professional and vetted installers to deliver and install your new safe. If you are not sure which safe to chose please give us a call, we are happy to help.
WHAT TO EXPECT ON THE DAY On the day of your installation our installer will telephone you when setting off to your address. During this call he will advise you of his estimated time of arrival according to his traffic-linked satellite navigation system. As a privacy/security measure he will arrive in an unmarked van that will not have the words ‘safe’ mentioned anywhere. Our installer will then introduce himself and have a look at the possible location that you have identified in your home for the safe installation. After a short discussion and once the location is agreed he will go about the installation. Once your safe is installed our installer will then spend some time explaining how the safe is used and answering any questions. If you need help setting your unique user code he can explain and train you on how it’s done although of security reasons he cannot set the code for you.
HOW IS THE SAFE INSTALLED When drilling we take all possible precautions to avoid pipes or cables etc. We use appropriate metal detection devices and will inform the customer of any potential detected difficulties before commencing works. However, It is not possible to test for non-metal or non-ferrous metal items within a wall or floor. We have no prior knowledge of your building and cannot possibly know if drilling in a particular location will cause any damage. Section 10.4 Fitting (Installation) Liability in our terms and conditions covers this are in more depth. If you are in any doubt as to the suitability of your property for bolt-fixings, we would suggest opting for the drill-less safe installation method.
Installation within our area of coverage is included in all safe prices. For more information on Installation coverage, see the Where We Cover page.